General

How do I get started?

Its easy! You just need to sign up here and connect with your production or sandbox instance of your org. Allow us a few seconds to 2 minutes to run our logs and diagnostics. The result of your patience is our awesome analysis reports. lognostics is built with PHP and Javascript on the Heroku Cloud platform.

To beging analyzing your Salesforce organization, go ahead and register for an account. Setup is quick and easy, and most importantly, free! Upon registration completion, you will receive an email with your login credentials. Click here to start!

How does lognostics connect with my Salesforce instance?

We are using the OAuth Remote Client Connected App feature from Salesforce. Essentially we behave in the same way as ‘WorkBench’. A screenshot below displays the authorization window that needs to be allowed.

multi org auth login

lognostics is a user level app and so you can revoke access to your lognostics app at anytime from your personal settings page in your SF instance.

To Do This:

Salesforce Username -> My Settings -> Connections. Click Revoke against ‘Lognostics App’.

disconnect sf app screenshot

What data do we collect and how do we deal with it?

Essentially, lognostics does not store any data but is working on real time integration that fetches data directly from metadata of your org using Force.com API’s. lognostics runs its analysis engine on the metadata collected from your org and flushes out everything from your browser right after you log out from our app. It’s essentially our intelligent algorithm that does all the heavy lifting on your data without STORING it anywhere! We do not change/modify any data/metadata in your organization ever, heck, that would make us a pirate, lol!

For more details about Force.com API calls, please read the Salesforce documentation here.

All metadata we are using for data retrieval can be found here:

  1. Login History
  2. Setup Audit Trail
  3. License Manager

Keeping your data private is our top priority. Visit this page for more information.

Don't see your answer?

Click here to send us a message.

Product

How much does the software cost?

lognostics is currently a free tool! Our only request is that you assist us with reporting any bugs or improvement ideas you come across. In the future, we hope to put out a premium product with many more features and capabilities.

How is the data presented to the end-user?

Data is retrieved from Salesforce using Force.com API, being shown directly in a datatable view to the end user. We keep the data in the same format as reflected  in your organization and do not manipulate anything on top of it.

How does the universal search work?

lognostics uses intelligent search analytics to present your organization’s data. Imagine a common scenario: As an admin you would like to see what all changes have been done on an Account object by a username (Roy). Simply query with ‘Account Roy’ in the search box – this will show you a result set of all changes done on the object ‘Account’ by the user Roy sorted in a descending manner, i.e the latest first.

Can I track failed login attempts?

Yes. lognostics has a ‘Security Logs’ section which shows you all the failed and successful logins performed on your org. The data is displayed in a datatable which can be sorted and easily filtered with the search feature.

How do you monitor the health of the organization?

Since Salesforce is so strict about its governor limits, we as admins have always felt the need for monitoring the same. lognostics runs its diagnostics on your org to show you how far away you are from hitting your limits. This data retrieval is done using Force.com API’s from your organization limits metadata.

The following entities are tracked:

  • Daily Api Requests
  • Daily Bulk API Requests
  • Daily Async Apex Executions
  • Daily Workflow Emails
  • Data Storage (MB)
  • File Storage (MB)
  • Mass Email
  • Single Email

Will I be able to see all the changes I did in my org in the past month?

Yes! lognostics allows you to see all changes on a metadata basis, as well as an overall organization basis. The ‘Whole Universe’ section presents all the data changes in your organization across the last 6 months broken out into sections. Alternatively, you can also go to the ‘Data Logs’ section, or simply use the search feature at the top.